Fastest way: delete it in the app
If you still have the app installed, open Settings → Account Settings → Danger Zone → Delete account and associated data. The app may ask you to confirm your identity again. It deletes account and cloud data, then clears local account data on that device when the flow completes. If a step fails, the app will ask you to retry rather than silently treating the deletion as complete.
Keep your account, delete its app data
In the updated Android app, a signed-in user can open Settings → Privacy & deletion → Reset My Account Data. This deletes Membership Tracker app data and sharing access while keeping the sign-in account. The app may ask you to confirm your identity. This action does not cancel a Google Play subscription.
No app installed? Request deletion here
If you no longer have the app installed, or prefer not to sign back in, email us and we'll take care of it manually.
Email maelstorm.dev@gmail.comPlease include in your message:
- The email address associated with your Membership Tracker account (or the Google account you signed in with).
- A short statement that you want your account and associated data permanently deleted.
Never include your password, any verification/one-time codes, Google credentials, or payment card details — we do not need any of that to find or delete your account. If we need to confirm you're the account owner, we'll only ask you to reply from the email on file or to verify a code we send to it — never for a password or full financial details.
What gets deleted
Account deletion removes the following account-linked information from our service:
- Synced memberships, categories, payment method labels, visits, comments and related account settings.
- Your account profile (name, email, photo) and sign-in methods.
- Any manually granted Pro status linked to your account.
- Sharing invitations and access grants associated with your account. The server removes these after account deletion; ownership is not transferred to another user.
When you complete deletion inside the app, the app also clears its local account data on that device. A request made by email removes account and cloud data after verification, but cannot remotely erase data already cached on your devices. If you are an owner, people you shared with lose ongoing access; if you are a recipient, your access to others' shared memberships ends.
What isn't affected
- Local data after an email request. We cannot remotely wipe an offline device. To clear its local copy, use Android's system settings to clear Membership Tracker's app storage or uninstall the app, subject to Android backup and device behavior. Where offered in the app, Settings → Privacy & deletion → Clear Device Cache removes the device cache but does not itself delete your cloud account.
- Copies outside the app. Revoking shared access cannot erase information another person previously copied or captured outside Membership Tracker.
- An active Google Play subscription. Deleting your account does not cancel a subscription purchased through Google Play. Cancel it separately in Google Play → Subscriptions to stop future charges — otherwise it will keep renewing even though the account is gone.
- Records Google Play keeps independently. Purchase and billing history is managed by Google as part of your Google Play account, not by us, and is retained per Google's own policies.
- The deletion request itself. We keep the email correspondence used to verify and process your request for up to 90 days after completion, in case of a dispute, then delete it.
How long it takes
The in-app flow completes after its account, cloud and local steps succeed; sharing cleanup then runs on the server and may take additional time. Email requests are completed within 30 days after ownership verification.
Questions about this process or our data handling can also be found in our Privacy Policy.